Policies

Backwuds Barbee does:

Provide a full refund up to ten (10) days after date of purchase for items in new condition with tags still attached and with proof of purchase.
Can’t really think of any reason why you’d WANT to return this awesomeness, but you’ve got ten days to do it!

Provide BB credit up to sixty (60) days after date of purchase for items in new condition with tags still attached and with proof of purchase.
Exchanges are win/win solutions – you get some extra time after the ten-day-refund limit to explore other BB options and I get to keep my books in the black!

Provide repair services for Backwuds Barbee jewelry for a nominal fee.
Antique (100+ years) and vintage pieces are (much) older than brand new jewelry and need to be a bit babied – sometimes breaks happen, especially on your favorite piece you’re wearing out everywhere! Repairs of Backwuds Barbee jewelry are performed at cost – labor plus materials only – so you can keep rocking that fabulous bling! Cost estimates are provided in good faith before a repair begins, and any significant differences between estimated and actual costs will be communicated as early as possible in the repair process.

Resolve exceptional circumstances beyond sixty days with agreeable customers.
Backwuds Barbee is my heart, soul, blood, sweat, and tears. I love it so much and I want you to love it, too! If something crazy happens or you’ve got a heckuva situation just get in touch with me. I can’t promise I can wash your troubles away, but if you’re polite (like your mama taught you) I can try! And I promise to treat you like a lady, too. 😉

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